Benefit from a streamline end to end customer journey, from quote to sign up, billing and service. With event driven tasks and trackers and access to 360-degree views of customer accounts, queries and issue resolution are frictionless - improving customer experience and reducing time handling bulk data on separate systems.
With your entire customer lifecycle on one cloud native platform, you can deliver high quality service to your customers, reduce cost to serve and increase satisfaction through seamless engagements. Remove unnecessary manual tasks and reduce complexities through full automation and data in real time, allowing focus to concentrate on longer term sustainability goals.
Using a truly cloud based platform access world-class resilience and scalability, future proofing your business. Through ENSEK’s API-first platform architecture designed for flexibility and extensibility, you can build and deploy new products, services and customer experiences without being constrained and supporting the energy transition.