ENSEK’s Ignition Platform

A market-leading, cloud native SaaS solution for global retail energy suppliers

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A fully flexible end to end energy retail solution, with a focus on self-service, connectivity, insights, and seamless user experience.

Customer management

Enhance customer experience

Benefit from a streamline end to end customer journey, from quote to sign up, billing and service. With event driven tasks and trackers and access to 360-degree views of customer accounts, queries and issue resolution are frictionless - improving customer experience and reducing time handling bulk data on separate systems.

Operations

Experience true automation

With your entire customer lifecycle on one cloud native platform, you can deliver high quality service to your customers, reduce cost to serve and increase satisfaction through seamless engagements. Remove unnecessary manual tasks and reduce complexities through full automation and data in real time, allowing focus to concentrate on longer term sustainability goals.

Industry Process Management

A flexible and scalable solution with longevity

Using a truly cloud based platform access world-class resilience and scalability, future proofing your business. Through ENSEK’s API-first platform architecture designed for flexibility and extensibility, you can build and deploy new products, services and customer experiences without being constrained and supporting the energy transition.